Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. You agree to these policies by virtue of using our website in a way that leads to you providing us with personal information.
Legislation & Your Rights
We seek to apply all UK law and other relevant legislation that applies to UK businesses providing on-line products and services. You may have additional rights depending on where you live. These rights may augment, strengthen, or compliment any privacy rights you have. Our policy is to comply fully with the privacy policies of every jurisdiction in which we operate. Accordingly, you are free to use our contact form to reach us at any time to advise us of any rights you want us to respect.
Collection of Personal Information
When visiting our Sites, the IP address used to access our Sites may be logged along with the dates and times of access. This information is purely used to analyse trends, administer our Sites, track users movement, and gather broad demographic information for internal use such as statistical assessments and website improvement. Most importantly, any recorded IP addresses are not linked to personally identifiable information.
Other information may be collected as is the norm for this type of business e.g. the source that referred you to our website is generally known; your duration on our Sites; and your destination when you leave our website can also be tracked. Other common data collected includes the type of operating system the computer you are using to access our website. Similarly, the type of web browser is often noted. Again, this is common data collection, and helps ultimately produce a better end-user experience.
Cookies are another common Internet practice. Cookies are a key means of improving user experience by allows us to customize your use of our Sites. Simple information is transferred to your computer to allow the content and experience at our Sites to reflect your actions, preferences, and so on. You are free to make adjustments in your web browser to disable these or otherwise receive notification of cookies so you can take whatever desired action you so choose. Please understand that refusing cookies may cripple some of our website features and render some aspects useless to you.
At times, you will be fully aware of information received, as you are the direct source providing it. For instance, you may comment on a blog post, reply to an email, provide an email address, complete a survey, etc. Likewise, purchases necessarily involve collecting certain information, such as credit card information, Paypal addresses, your physical address for billing and/or shipping, phone number, etc. Refusing to provide some of this information may lead to us being unable to provide you with the products or services you’ve requested.
An example of limited access to our Sites is where some content may be protected by a username and password. Usernames and passwords will almost always be connected with some other information related to or connected with you. This is true since much content that is protected on the Internet is subscription based, often paid for. Thus, the username and password must necessarily be tied to your other account data. Usernames and passwords, by their very nature, should be kept private.
Handling of Personal Information
Being a UK based business we comply with the British Data Protection Act that controls how your personal information is used and kept safe by organisations, businesses or the government.
Note that any personal information you provide to others apart from us or our vendors is wholly optional. As an example, you might disclose something in a blog post comment. That “private” information is now “public,” and we have no control over that. In like fashion, you sharing information with any other third party not functioning as a service provider to us puts that information beyond our control and becomes subject to the policy that party has in place.
Our primary intention for collecting personal and private information from you is simply to conduct our business. We can use this internally to better serve you. Accordingly, we see no reason to share your personal information to other parties and outside interests unless you have authorised us to do so. There are instances where your information is stored with third party service providers, such as email service providers, as they provide services that are industry-leading in quality and security and are far more beneficial to our end user than attempting such services “in-house.” However, you are never required to deal with any such third party directly, they are limited in how they use your information, and they cannot sell or transfer it to others in any way.
Your information does comprise part of an overall whole. This aggregate of information, by contrast, may be used to understand our overall user base. Further, we may share this information about our website visitors as a whole, not individually, with third parties for various purposes, in our sole discretion.
While we are staunch privacy advocates there are times when even we may be forced to abandon these ideals. Illegal activity or other serious acts or allegations could create legal liability for our Sites. In those cases, we reserve the right to share your information, or else may simply be compelled to do so by law. On the other hand, there may be times when we would need to share your private information in order to protect our own interests. For instance, in cases of suspected or alleged copyright infringement or other intellectual property violations, it may be necessary to share personal information.
Third Party Advertising
Links to Third Party Websites
We sometimes include links on our Sites for your use and reference. We are not responsible for the privacy policies on these websites. You should be aware that the privacy policies of these websites may differ from our own.
As with any of our administrative and legal notice pages, the contents of this page can and will change over time. Accordingly, this page could read differently as of your very next visit. These changes are necessitated, and carried out by Alisoun Limited & The Heart-Centered Network Limited, in order to protect you and our Sites. If this page is important to you, you should check back frequently as no other notice of changed content will be provided either before or after the change takes effect.
If you have any questions about the contents of this page, or simply wish to reach us for any other reason, you may do so by using our Contact Form.